Event Team Member - Flexible

Event Team Member - Flexible

Surprising as it may seem, our Event Team Members don’t just play with puppies! They calmly and efficiently look after our pups and our customers, ensuring that both have a great day. They understand the specific needs of the puppies and what we as a company are trying to achieve with our puppy therapy sessions. They can multitask, engage in conversation, they’re willing to roll up their sleeves and get involved where needed.

The Role

Job Title: Event Team Member

Reports to: Events Manager

Contract Type: Zero hours / Flexible

Wage: £11.95 hourly rate (London Living Wage)

Location: London and Greater London area. You are required to find your own means of transport to the event location to arrive promptly at the time requested. When events are slightly further away (potentially up to 65 miles from our office in Chiswick), assistance will be provided.

Core Hours: General shift times are between 7.30am-6.00pm Monday to Friday. Shifts can vary from around 3 hours to up to 8 hours.

Life at Paws in Work

Paws in Work are a specialist Puppy Therapy and Mental Health Training start-up that works with corporate clients to improve wellbeing within their workplace. We are the only licensed Puppy Therapy company in the UK and offer MHFA England accredited and bespoke mental health training courses and talks.

Our aim is ‘To Create A Better Life For People & Pups’ and our work is based around our three pillars:

  • Puppy socialisation
  • Mental Health Education
  • Raising Awareness for Ethical Breeding in the UK

The Event Team Member Role

As a Paws in Work Event Team Member, you will be responsible for the running of the event sessions. You will ensure that the puppies are safe and the set-up is refreshed at the beginning and end of each session. During the puppy therapy session itself, you will be communicating with attendees and ensuring they are accommodated, comfortable and happy, giving them their ‘best day at work, ever’

Don’t worry if you haven’t worked with dogs before - perhaps you’ve worked as a runner on TV sets, or studied zoology at university, or worked demanding shifts on your feet all day at a pub! Our ideal candidate doesn’t shy away from hard work, has a positive, hands-on, and enthusiastic personality and a passion for helping people and pups.

Key Responsibilities

  • Working across multiple locations in Greater London (and up to 65 miles away on occasion), Monday to Friday.
  • Hosting puppy therapy sessions - continue to deliver key information during the entirety of the session.
  • Ensure the welfare of the puppies remains a priority throughout the event day.
  • Briefing guests on health and safety before they enter their session.
  • Replenishment of set up before and after each session.
  • At any time being prepared to clean, any bodily fluids or faeces produced by the puppies, in a discreet manner.
  • Making sure all guests have the opportunity to interact with the puppies.
  • Observing the puppies’ behaviour, and reporting any concerns of abnormal behaviour from the puppies to a senior member of staff.
  • Setting up and packing down our equipment.

The successful candidate will:

  • Have the ability to multi-task under pressure.
  • Be confident in handling live animals.
  • Consistently present a professional, friendly, caring and can-do attitude.
  • Possess a positive service-oriented attitude towards all guests and employees.
  • Be able to communicate clearly in the English language.
  • Listen attentively to teammates and guests.
  • Have the ability to bend down and lift objects easily.

It would be great if you have:

  • A full clean UK driver's license
  • A background in events/customer service / people-facing roles.
  • An understanding of dogs and their needs.
  • Related dog welfare qualifications.

Training provided

You’ll have in-person training with our puppy therapy specialist team, in which you will be fully inducted and have a chance to shadow others. You’ll also complete an online pet first-aid training course and puppy socialisation training which Paws in Work will enroll you onto. A DBS check is necessary for this role.

Equal Opportunities at Paws in Work

At Paws in Work we recognise the importance of diversity, equity and inclusion and encourage people from all walks of life to apply and become part of our team. If you need any adjustments to the recruitment process then please let us know.

Unfortunately due to the volume of applicants for this role, we are unable to get back to everyone. If your application has been successful in being considered, we will aim to be in touch within two weeks of your submission.

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